Operations & Growth
Staff scheduling, trainer commissions, equipment maintenance, facility management, analytics, and the integrations that connect Calisto to your accounting and corporate wellness partners.
Staff and Trainer Management
6 featuresStaff Shift Scheduling
Front desk, floor staff, cleaning crew: shift schedules with availability preferences, overtime rules, and swap requests handled in one calendar.
Instructor Assignment
Match instructors to classes based on certifications, preferences, and member ratings. The sub board handles last-minute changes without manual scrambling.
Commission Calculation
PT sessions, group classes, retail upsells: each commission structure configurable per trainer. Automatic calculation synced to payroll so the number always matches.
Certification Tracking
CPR, first aid, group fitness, specialty certifications: expiration dates tracked and renewal reminders sent automatically. No instructor teaches with an expired cert.
Performance Analytics
Sessions delivered, member retention by trainer, class fill rate, revenue generated. Data that drives fair compensation and identifies your most valuable instructors.
Payroll Integration
Hours, commissions, and bonuses calculated and exported to your payroll provider. The reconciliation that used to take a weekend now takes a click.
Equipment and Facility
6 featuresEquipment Work Orders
A treadmill belt is fraying at 7 AM. The staff member logs it in Tasks. The maintenance tech gets the assignment with photos, location, and priority. The member-facing display marks it out of service. Fixed before the evening rush.
Preventive Maintenance Schedules
Every machine on a maintenance calendar. Belt replacements, lubrication, calibration, all scheduled before failure. Signal sensors track usage hours and flag when a machine approaches its service interval.
Cleaning Round Checklists
Bathrooms, locker rooms, studio floors, equipment wipe-downs. Hourly rounds with photo verification and time stamps. The 5 AM opener follows the checklist. The manager reviews it remotely.
Equipment Registry (Purview)
Every machine, every serial number, every warranty date, every service history entry. In one registry. When it's time to replace, you know what you have and what it owes you.
Facility Zones
Weight floor, cardio zone, spin studio, yoga room, locker area, pool. Each zone with its own access rules, occupancy limits, and maintenance schedules.
Vendor Management
Track equipment vendors, service contracts, warranty claims, and repair costs. When the treadmill vendor says "that's not covered," you have the documentation to disagree.
Analytics and Integrations
6 featuresOperational Dashboard
Today's check-ins, active members on the floor, class fill rates, open maintenance tickets, and staff on shift. The 30-second overview that tells you if today is running or falling apart.
Financial Reporting
Revenue by source, membership MRR, churn rate, average revenue per member, and lifetime value. The metrics that drive gym profitability.
QuickBooks and Xero Sync
Membership revenue, retail sales, refunds, and trainer commissions synced to your accounting software automatically. No manual journal entries, no month-end reconciliation panic.
ClassPass and Wellhub Integration
Accept ClassPass and Wellhub members through Sync. Availability, pricing, and booking rules controlled from Calisto. The marketplace fills seats without cannibalizing your direct members.
Corporate Wellness Platforms
Integrate with employer wellness platforms for eligibility verification, attendance reporting, and billing. The corporate channel that adds members without marketing spend.
Open API
Build custom integrations, connect specialty tools, and extend Calisto with full API access. Everything the platform does, the API exposes.
Trainer Commissions That Match Payroll
A trainer teaches group classes at one rate, private sessions at another, and earns a bonus for retail upsells. Calisto calculates each commission automatically. Per session, per tier, per incentive structure. And syncs the total to payroll. The trainer sees their earnings in real-time. The finance team exports the final number with one click. No more weekend reconciliation sessions, no more "my paycheck doesn't match" conversations.
- ✓Per-session, per-class, and per-upsell commission structures
- ✓Real-time trainer earnings visibility
- ✓Automatic payroll export with audit trail
- ✓Bonus and incentive tracking layered on top of base rates
Equipment Maintenance That Doesn't Live in a Group Chat
A cable machine snaps at 4 PM on a Monday. The floor staff logs it in thirty seconds. Photo, machine ID, priority. The maintenance tech gets the assignment on their phone. The member-facing display marks the machine out of service. Signal sensors track usage data to predict which machines need preventive service next. The equipment vendor's warranty status is one click away.
- ✓Photo-documented work orders with priority levels
- ✓IoT usage tracking for predictive maintenance scheduling
- ✓Member-facing display marks out-of-service equipment
- ✓Vendor warranty lookup and service history in one registry
The Dashboard That Tells You in 30 Seconds
Open the operational dashboard and know: 247 members checked in today, the 5:30 PM boot camp is at 92% capacity, two maintenance tickets are open, the cleaning round was completed at 3 PM (with photos), and your MRR grew 3.2% this month. The view that used to require logging into six different tools and assembling the picture manually.
- ✓Real-time check-in count and floor occupancy
- ✓Class fill rates and waitlist status
- ✓Open maintenance tickets with priority
- ✓Financial KPIs: MRR, churn, ARPM, LTV